Contact AURMANS
Questions about an order, a product or a return — this is the place. Send a message using the form below and we'll come back to you by email.
Before you write
A few things are usually faster to find than to ask:
- About an order. Include your order number and the email you used at checkout — it lets us find everything in one step.
- Returns. You have 30 days from delivery to request a return, with the product unused and in its original packaging. The full conditions are in our refund policy.
- Which massage gun to buy. The buying guide covers the difference between the Core and the Titan better than a short email can.
- Plug type. Every gun ships with the charger for the region you select at checkout — EU, UK, US or AU. If you picked the wrong one, tell us your order number and we'll sort it.
Anything else
Press, partnerships, or something that doesn't fit any of the above — use the same form and say what it's about in the first line.
